Terms of Use

1. Acceptance and eligibility

These Terms of Use ("Terms") are a binding agreement between you and ELIGHTCLOUD Inc. ("eLightCloud," "we," "us," or "our"). By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

You must be at least 18 years old and legally capable of entering into this agreement. If you use the website for an organization, you represent that you have authority to bind that organization to these Terms.

2. Website purpose

The website provides general information about eLightCloud, eLight Vantage AI Agent services, enterprise AI consulting, and possible ways to work with us. Content may describe illustrative capabilities, methods, or potential use cases. It is not an offer, guarantee, service-level commitment, or promise that any feature, result, timeline, or service will be available or suitable for you.

Website content, including any AI-generated response, may be incomplete, outdated, or inaccurate. You are responsible for independently evaluating information before relying on it. Do not use website content as legal, financial, compliance, security, medical, employment, or other professional advice or as the sole basis for a consequential decision.

3. Acceptable use

You may use the website for lawful business-information and inquiry purposes. You may not:

• violate law or the rights of any person or organization;
• access or probe systems, data, or areas you are not authorized to access;
• interfere with, overload, disrupt, or circumvent website security or operation;
• introduce malware, harmful code, automated attacks, or deceptive content;
• scrape, harvest, or use automated means to extract website content or personal information except as permitted by law and our published technical controls;
• impersonate another person, misrepresent affiliation, or submit information you have no right to provide;
• use website content to train or improve a competing model or service without our written permission; or
• attempt, assist, or encourage any of the foregoing.

We may suspend or block access when we reasonably believe use violates these Terms or creates risk to the website, us, our providers, or others.

4. Content and intellectual property

The website and its content—including text, graphics, logos, design, software, and arrangement—are owned by eLightCloud or its licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable right to access and use the website for your internal, lawful business purposes.

Except as allowed by law, you may not copy, modify, distribute, sell, license, publicly display, create derivative works from, or exploit website content without prior written permission. Names, logos, and marks displayed on the website may not be used in a way that suggests endorsement or affiliation without permission.

5. Your submissions

You retain ownership of information you submit through the website. You grant us a nonexclusive, worldwide, royalty-free license to host, copy, transmit, and use the submission only as reasonably necessary to operate the website, respond to you, evaluate a potential engagement, protect the service, and comply with law. Personal information is handled as described in our Privacy Policy.

You represent that you have the rights and permissions needed to submit the information and that it does not violate law or third-party rights. Do not submit trade secrets, client-confidential information, credentials, source code, regulated data, or sensitive personal information through a general contact or chat feature. A submission does not create a confidential, fiduciary, professional, or client relationship.

If you voluntarily provide feedback about the website or our services, we may use it without restriction or compensation, provided we do not identify you publicly without permission.

6. Third-party services and links

The website may rely on or link to third-party services. We do not control and are not responsible for third-party content, availability, security, or practices. A link does not imply endorsement. Your use of a third-party service is governed by that provider's terms and privacy policy.

7. Client agreements

These Terms govern only the public website. Any consulting, implementation, subscription, pilot, or other client service requires a separate written agreement. If a signed agreement conflicts with these Terms regarding the contracted service, the signed agreement controls for that service.

No contact form, chat, email, proposal discussion, or website statement creates a binding services obligation unless an authorized representative signs a written agreement.

8. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." ELIGHTCLOUD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that the website will be secure, continuously available, free of harmful components, or suitable for any particular purpose. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

9. Limitation of liability and indemnity

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELIGHTCLOUD AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PUBLIC WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US, IF ANY, SPECIFICALLY FOR USE OF THE PUBLIC WEBSITE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

You will defend, indemnify, and hold harmless eLightCloud and its personnel from third-party claims, damages, and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your violation of another party's rights. This obligation does not apply to the extent a claim results from eLightCloud's own misconduct. Some jurisdictions limit liability exclusions or indemnity obligations, and this section applies only to the extent permitted by law.

10. Governing law and disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Unless applicable law requires otherwise, any dispute arising from the public website or these Terms must be brought exclusively in the state or federal courts located in Spokane County, Washington, and each party consents to their jurisdiction and venue.

Nothing in these Terms limits rights that cannot lawfully be waived under applicable consumer-protection law.

11. Changes, severability, and contact

We may update these Terms by posting a revised version and changing the "Last updated" date. Changes apply prospectively when posted unless a later date is stated. Your continued use after the effective date means you accept the updated Terms.

If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any terms expressly incorporated here, are the entire agreement regarding the public website.

Contact us

Questions about these Terms may be submitted through the website contact form or mailed to: